New Telehealth Patients
Telehealth Mental Health, Addiction & Primary Care — What We Offer
What to Expect at Your First Telehealth Visit
What Your Provider Does in Your First Visit
- Review medical and mental health history
- Listen to questions and concerns without rushing
- Discuss current symptoms and needs
- Create a personalized care plan
- Send prescriptions electronically to your preferred pharmacy (if needed)
How to Get Started — 4 Simple Steps
Book Your Appointment
Call (910) 387-3840. Same-week appointments are typically available for new patients in NC, FL.
Complete Intake Forms
After booking, intake forms are sent to you by email. Complete them before your appointment so your provider has your health history ready.
Connect via Secure Video
At your appointment time, click the HIPAA-compliant video link sent to you. Connect from your phone, tablet or computer — no special app required.
Receive Your Care Plan
Your provider creates a personalized care plan during your visit. Prescriptions are sent electronically to your pharmacy the same day when clinically appropriate
Insurance Coverage & Self-Pay Options
We accept a variety of insurance plans in
North Carolina and Florida.
You can view accepted plans on our Service Areas Page.
Don’t see your plan?
Why NC and FL Patients Choose Mind & Body Wellness
Compassionate Approach
Our team takes the time to listen, understand, and support your unique journey.
Convenience
No travel, no waiting rooms—just compassionate care from home.
Quick Prescriptions
Medications sent directly to your pharmacy after your appointment.
Consistent Care
You’ll see the same trusted provider each visit.
Patient Reviews — What NC and FL Patients Say
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Frequently Asked Questions
How do I book my first telehealth appointment at Mind & Body Wellness?
Call (910) 387-3840 during business hours (Mon–Thu 8am–6pm, Fri 8am–1pm) or send us a message online. After we schedule your appointment, you will receive intake forms by email. Same-week appointments are typically available. Virtual appointments are for NC and FL residents only.
What do I need for my first telehealth visit?
You need a smartphone, tablet or computer with a camera and microphone, a stable internet connection, a private and quiet space, your insurance card and ID, and a list of any current medications or supplements. Your provider will send you a secure video link before the appointment.
How long does the first telehealth appointment take?
Initial appointments typically last 45–60 minutes. During this visit your provider will review your medical and mental health history, discuss your current concerns and goals, and create a personalized care plan. Follow-up visits are usually 20–30 minutes.
Is my health information safe with telehealth?
Yes. Mind & Body Wellness uses HIPAA-compliant video platforms with end-to-end encryption for all telehealth visits. Your health information is securely stored and never shared without your explicit written consent. The contact form on this page is also encrypted.
Do you accept my insurance for new patients?
We accept Aetna, Cigna, Florida Blue, Mutual of Omaha, Medicare and multiple Medicaid plans in NC and FL, plus additional commercial plans. View the full insurance list on our Service Areas page or call (910) 387-3840 to verify your specific plan before booking.
Can I get prescriptions at my first telehealth visit?
Yes, if clinically appropriate. Our board-certified Nurse Practitioners can prescribe most medications including antidepressants, ADHD medications and other treatments at your first visit. Prescriptions are sent electronically to your preferred pharmacy the same day.
Your Wellness Journey Starts Here
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