Telehealth Service Areas — North Carolina and Florida
Accessible Care Where You Are
Virtual Care in North Carolina
Medicaid
- NC Medicaid
- Alliance Health
- AmeriHealth Caritas
- BCBS Healthy Blue
- Carolina Complete Health
- Partners Behavioral Health
- Trillium
- Vaya Health
- WellCare
- Optum (Medicaid)
Medicare
- Alignment Healthcare
- AmeriHealth Caritas
- BCBS
- Carelon
- Cigna/Evernorth
- Humana
- Magellan
- Optum
- Railroad Medicare
- Sana Benefits
- Commercial & Other
- Aetna
- Ambetter
- Blue Cross Blue Shield of NC
- Behavioral Health Systems (BHS)
- Carelon (Beacon)
- Carolina Behavioral Health
- Centivo
- Claritev (MultiPlan PHCS)
- ComPsych
- Medcost
- MediNcrease
- Optum/UnitedHealthcare
- Optum-VA
- Partners Direct Health
- Provider Network of America (PNOA)
- Sana Benefits
- Tricare East (Humana Military)
Virtual Care in Florida
Our Florida patients benefit from compassionate care supported by a wide range of insurance partners. We accept:
Medicaid & Managed Care
- Florida Medicaid (AHCA)
- Sunshine Health
- Simply Healthcare
- Humana Healthy Horizons
- Molina Healthcare of FL
- Community Care Plan
- Staywell/WellCare
- Florida Community Care
Medicare & Medicare Advantage
- Humana
- Aetna
- WellCare
- UnitedHealthcare
- Cigna
Commercial (Private Insurance)
- Aetna
- Cigna (Evernorth)
- UnitedHealthcare/Optum
- Tricare East (Humana Military)
- Magellan
- AvMed
- Oscar Health
-
Florida Blue (BCBS FL) including:
- My Blue HMO
- PPO
- Medicare PPO
- Medicare HMO
- New Directions Behavioral Health
Don’t See Your Plan?
How to Start Telehealth Care at Mind & Body Wellness
Book Your Appointment
Call (910) 387-3840. Same-week appointments are typically available for new patients in NC, FL.
Complete Intake Forms
After booking, intake forms are sent to you by email. Complete them before your appointment so your provider has your health history ready.
Connect via Secure Video
At your appointment time, click the HIPAA-compliant video link sent to you. Connect from your phone, tablet or computer — no special app required.
Receive Your Care Plan
Your provider creates a personalized care plan during your visit. Prescriptions are sent electronically to your pharmacy the same day when clinically appropriate
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Frequently Asked Questions
Does Mind & Body Wellness serve patients across all of North Carolina?
Yes. Mind & Body Wellness provides telehealth care to patients throughout North Carolina and Florida. Mental health therapy, addiction treatment and primary care are available via telehealth. Call (910) 387-3840 to verify your insurance coverage.
What insurance does Mind & Body Wellness accept in North Carolina?
In North Carolina, we accept NC Medicaid, Alliance Health, BCBS Healthy Blue, Cigna/Evernorth, Aetna, Ambetter, BCBS of NC, Tricare East, Optum/UnitedHealthcare and many more. A full insurance list is available on our Service Areas page. Call (910) 387-3840 to verify your specific plan.
What insurance does Mind & Body Wellness accept in Florida?
In Florida, we accept Florida Medicaid (AHCA), Florida Blue (BCBS FL), Aetna, Cigna, Humana, UnitedHealthcare, Tricare East, WellCare, Sunshine Health, Simply Healthcare and more. Contact our office to confirm your specific Florida plan is covered.
Does NC Medicaid cover telehealth mental health?
Yes. North Carolina Medicaid covers telehealth mental health therapy, psychiatric evaluations and medication management. NC Medicaid expanded in 2023 to include more beneficiaries. Mind & Body Wellness accepts NC Medicaid, Alliance Health, AmeriHealth Caritas and other NC Medicaid plans.
Does Florida Blue cover telehealth therapy?
Yes. Florida Blue (Blue Cross Blue Shield of Florida) covers telehealth behavioral health services. Mind & Body Wellness accepts Florida Blue including My Blue HMO, PPO, Medicare PPO, Medicare HMO and New Directions Behavioral Health. Verify your plan by calling (910) 387-3840.